Returns Policy

At Leila the label, we make sure our garments are described as detailed as possible, we understand that buying for children can be tricky especially with sizing, we are happy to accept exchanges within 14 days of product dispatch. Please email us at info@leilathelabel.com to receive a return code and return address, you will need to include your order number and return code with your returned garment.

We only accept returns if the garment is in its original packaging with original labels intact, garment must be undamaged, unworn, unwashed in its original condition when it was sent to you. If we do receive a returned garment with any of the above condition, and over 14 days from it was dispatched, we will send it back to you at your cost.

Once we receive your returned parcel and upon careful inspection, you will be issued a credit note, in a form of a code which will be sent to you via email.

We are happy to make an exchange within 14 days of dispatch due to availability, please email us to let us know the details.

Please note we do not credit shipping costs, all returned shipping costs must be covered by you unless the garment is faulty.

Please note we do not accept exchanges for all international orders, we will not be responsible for crediting any custom/tax fees.

Please note we do not accept exchanges or returns for sale items.

Please allow a reasonable time frame for us to process your exchange and return, expect a extended time during busy periods such as sale or holidays.